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jostim
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Joined: February 12 2007
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| Posted: January 02 2008 at 22:37 | IP Logged
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I made the change to run PowerHome as a service. After I made this change the help function doesn't work anymore. When I click the question mark (or 'help' -> 'contents', or ALT+F12) my pointer changes briefly to an hour glass, but nothing else happens.
I installed PH on a second machine running it as a program, so I can use 'help'.
Any idea what might be wrong?
- jos
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- jos
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dhoward
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| Posted: January 02 2008 at 23:01 | IP Logged
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Jos,
Ive noticed this on a couple of machines as well and need to track it down. The only thing that I can think of at the moment is that we're running in to the same old problem of PowerHome as a service running under a system user account that does not have the HTML help activex control registered.
As a quick fix, try the following. Have PowerHome running as a service. This means that PowerHome will be running as a special system account that is used just for services. Open the multi-editor and set it to PH Formula mode (shift-F6). Type in the following command:
Code:
ph_run('regsvr32.exe "c:\windows\system32\hhctrl.ocx"')
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Pay attention to the use of single and double quotes. Execute this function in the multi-editor. You should get a window saying that the DLL Register Server succeeded. This should tell the special system account about the HTML Help activeX control. Try launching the help and see if it now works. If so, I'll build this into the next beta.
Thanks,
Dave.
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jostim
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| Posted: January 03 2008 at 19:44 | IP Logged
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Dave,
thanks for the quick response. I tried your suggestion. I got the message:
"DllRegisterServer in c:\windows\system32\hhctrl.ocx succeeded"
Unfortunately the help function still doesn't work. No change.
- jos
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- jos
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dhoward
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| Posted: January 15 2008 at 16:24 | IP Logged
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Jos,
I tried this as well and also had no luck  . I'll do some more research and see what I can do to make sure that the help system can be launched from PowerHome run as a service.
Dave.
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ficklma1
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Joined: December 08 2007
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| Posted: January 15 2008 at 16:46 | IP Logged
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Dave,
Something else I've noticed when running PH as service I can't get the PH GUI to open up, since it's technically already running as a service. I of course Kill the service and start up PH "normally", then make any changes, go to the device control screen, turn light on/off, etc.
Is there are way to have the PH service show the GUI?
Thanks,
Mark
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Topic: Help function
