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         MrGibbage Super User 
          
  
  Joined: October 23 2006 Location: United States
 Online Status: Offline Posts: 513
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           | Posted: October 27 2015 at 15:00 | IP Logged
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I am trying to set up some 2477D's as controllers for my upstairs KPL. I can control the KPL and the two switches from PH. I've got 
 the links set up so that when I hit the top button of the KPL, the two remote switches do show the LED goes to the top and when I hit 
 the bottom button on the KPL, the two switch's LEDs go down. In other words, the switches are working fine as responders. But when I 
 turn on the two remote switches, nothing happens in the KPL. I see the traffic in the Insteon raw log and I see the traffic in the PH 
 system log. The remote switches are brand new (I replaced the old switches because I thought they had failed). Used the replace with 
 new address feature, and I have tried rebuilding the links in the KPL. The KPL is not quite a year old.
 Here's a screenshot:
  
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         dhoward Admin Group 
          
  
  Joined: June 29 2001 Location: United States
 Online Status: Offline Posts: 4447
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           | Posted: October 27 2015 at 18:11 | IP Logged
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Skip,
 
 From the screenshot, everything looks ok. The one thing 
 I would try is changing the "Button" column from 0 to 1. 
 Early on, Insteon needed the 0 but over time they 
 changed to 1 (usually either or will work). It may be 
 that certain devices will only work if its a 1. 
 
 It's worth a shot.
 
 Dave.
 
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         MrGibbage Super User 
          
  
  Joined: October 23 2006 Location: United States
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           | Posted: October 27 2015 at 20:33 | IP Logged
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When I try to change the button number to 1, I get an 
 error:
 DataWindow Error
 The button number must be a value between 0 and 0 for the 
 selected responding device.
 
 Do you think something is wrong with the KPL? Strange that 
 I can control the KPL from PH, but not from the switches.
 
 Skip
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         dhoward Admin Group 
          
  
  Joined: June 29 2001 Location: United States
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           | Posted: October 27 2015 at 22:49 | IP Logged
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Skip,
 
 If you're getting an error message about the button 
 number, check the "Types" tab for that particular 
 device and see what the controller and responder group 
 numbers are set to. A KPL should have 8 controller 
 groups and 8 responder groups. A SwitchLinc should 
 have 1 controller and 1 responder. After you make the 
 changes and Save, you should be able to change the 
 "Button" column to a 1.
 
 I wouldnt think the KPL would be bad but its not 
 impossible. The difference between being controlled by 
 PowerHome and controlled by another Insteon device is 
 in the type of message. When you control the switch 
 from PowerHome, you're typically using a "direct" 
 Insteon command. This type of command is acknowledged 
 and retried to make sure it works. When an Insteon 
 device controls another device, it via a "group" 
 command which is not acknowledged and not typically 
 retried. Another possibility may be a communication 
 issue between the two Insteon devices where the signal 
 is just not getting through (although it does work in 
 the opposite direction). Another thing you may want to 
 try is rebuilding the links in the new switches 
 (probably not necessary if you see the traffic in the 
 PowerHome log but again, you never know). When 
 rebuilding the links in both the KPL and the new 
 switches, you may want to "Sort" the links so that 
 these links have lower record numbers. This will have 
 an effect on Group cleanup commands that may be sent.
 
 Dave.
 
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         MrGibbage Super User 
          
  
  Joined: October 23 2006 Location: United States
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           | Posted: October 28 2015 at 04:07 | IP Logged
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As usual, Dave, that did the trick. 
 
 One last question: what are the two links to itself for (the last two controller links)? 
 Both are group 6 and one is button 1 and one is button 0? When I delete them, they are 
 automatically recreated. Why does the KPL need a link back to itself?
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         dhoward Admin Group 
          
  
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           | Posted: October 28 2015 at 20:24 | IP Logged
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Skip,
 
 Not sure why those would be there. They wouldnt really 
 serve any purpose. When you say you delete them, are 
 you highlighting them and then dragging and dropping 
 onto the left hand listview or are you pressing the 
 "Remove" button? The Remove button only deletes the 
 entries from the PowerHome database and they'll 
 reappear if the device database is rescanned. Dragging 
 and dropping onto the list itself and then pressing 
 "Save" should queue them to be Deleted. You should see 
 the status change to Pending Delete and the delete 
 operations should appear in the Pending operations 
 queue. Once they're actually deleted, they shouldnt 
 come back.
 
 Dave.
 
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