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Steve W
Newbie
Joined: December 20 2006
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Posts: 5
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| Posted: February 19 2011 at 02:24 | IP Logged
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Hi,
I've been away a while and am getting back into the insteon controllers and such.
So far I've downloaded 2.1.2 to my new computer and hooked up my old 2414u to it. Windows 7 saw it and installed something, but it happened so fast I'm not sure what driver it installed.
When I try to get PH2 going I'm getting an error related to "ISRESPONDING". As in, my 2414u is not.
I went into the setup - controller menu and made it an Insteon DM.
Where do I go from here?
Thanks,
Steve
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grif091
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Joined: March 26 2008
Location: United States
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Posts: 1357
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| Posted: February 19 2011 at 07:05 | IP Logged
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Not sure if both are necessary so I would install 2.1.3 which is just unzipping a file over the 2.1.2 and then 2.1.4 which is another ZIP file to be unzipped over 2.1.3. There is an issue at 2.1.2 where the SDM3 interface to the 2414 PLC was not being used correctly. 2.1.3 ZIP file fixes that problem and then there is another 2.1.4 ZIP file with another fix.
Follow the posts under 2.1.2. There are links to 2.1.3 ZIP and 2.1.4 ZIP files in subsequent posts to the 2.1.2 announcement.
Edited by grif091 - February 19 2011 at 07:08
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Lee G
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BeachBum
Super User
Joined: April 11 2007
Location: United States
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Posts: 1880
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| Posted: February 19 2011 at 07:19 | IP Logged
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Lee,
213 has the fix for the PLC. Had the problem myself.
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Pete - X10 Oldie
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grif091
Super User
Joined: March 26 2008
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Posts: 1357
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| Posted: February 19 2011 at 07:31 | IP Logged
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Thanks Pete. Was not sure if 2.1.4 ZIP is cumulative, containing both the 2.1.3 PLC fix and the 2.1.4 fix for something else. Might be 2.1.4 ZIP is all that is needed if it is cumulative. Figured installing both could not hurt just in case 2.1.4 does not contain the 2.1.3 PLC fix.
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Lee G
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Steve W
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| Posted: February 19 2011 at 10:39 | IP Logged
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I downloaded 213 and 214. I hit extract all and directed into the C:\powerhome directory.
I'm still getting the error.
Did I install it wrong?
Any other things I can try?
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Steve W
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| Posted: February 19 2011 at 10:48 | IP Logged
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Windows did install it as a Human interface device.
There are no drivers loaded for it when I look at its properties.
Should the SDM be loaded as its driver?
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Steve W
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| Posted: February 19 2011 at 11:31 | IP Logged
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Just found a bug report in the smarthome/device manager folder. Cannot get the SDM3 started from that folder either.
date/time : 2011-02-19, 10:28:22, 527ms
computer name : CYBERPOWER
user name : Family
operating system : Windows NT New build 7600
system language : English
system up time : 33 minutes 47 seconds
program up time : 46 milliseconds
processors : 8x Intel(R) Core(TM) i7 CPU 950 @ 3.07GHz
physical memory : 4760/6135 MB (free/total)
free disk space : (C:) 894.68 GB
display mode : 1920x1080, 32 bit
process id : $1294
allocated memory : 16.39 MB
executable : sdm3.exe
exec. date/time : 2006-12-05 19:43
version ; : 1.1.138.308
madExcept version : 3.0b
callstack crc : $715b2c21, $b0caba1a, $b0caba1a
count & nbsp; : 34
exception number : 1
exception class : EOleSysError
exception message : Error accessing the OLE registry.
main thread ($2e4):
004c099c sdm3.exe ComObj &nbs p; OleError
004c09b4 sdm3.exe ComObj &nbs p; OleCheck
005fff07 sdm3.exe ComServ &nb sp; RegisterTypeLibrary
006005a9 sdm3.exe ComServ &nb sp; TComServer.UpdateRegistry
00600441 sdm3.exe ComServ &nb sp; TComServer.Initialize
00600631 sdm3.exe ComServ &nb sp; InitComServer
004a3a8b sdm3.exe Forms ;6950 TApplication.Initialize
0065e73b sdm3.exe SDM3 73 initialization
76643675 kernel32.dll BaseThreadInitThunk
modules:
00400000 sdm3.exe 1.1.138.30 8 C:\powerhome\SmartHome\ device manager
6b250000 mpr.dll 6.1.7600.16385 C:\Windows\system32
6e120000 olepro32.dll 6.1.7600.16385 &nbs p;C:\Windows\system32
715c0000 uxtheme.dll 6.1.7600.16385 ; C:\Windows\system32
71640000 SXS.DLL 6.1.7600.16385 C:\Windows\system32
71920000 comctl32.dll 5.82.7600.16661 C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595 b64144ccf1df_5.82.7600.16661_none_ebfb56996c72aefc
73740000 version.dll 6.1.7600.16385 ; C:\Windows\system32
73860000 wsock32.dll 6.1.7600.16385 ; C:\Windows\system32
74b10000 dwmapi.dll 6.1.7600.16385 C:\Windows\system32
74e10000 CRYPTBASE.dll 6.1.7600.16385 C:\Windows\syswow64
74e20000 SspiCli.dll 6.1.7600.16484 ; C:\Windows\syswow64
74e80000 wininet.dll 8.0.7600.16723 ; C:\Windows\syswow64
74f80000 ADVAPI32.dll 6.1.7600.16385 &nbs p;C:\Windows\syswow64
75020000 MSASN1.dll 6.1.7600.16415 C:\Windows\syswow64
75030000 NSI.dll 6.1.7600.16385 C:\Windows\syswow64
75050000 shell32.dll 6.1.7600.16644 ; C:\Windows\syswow64
75ca0000 KERNELBASE.dll 6.1.7600.16385 C:\Windows\syswow64
75cf0000 urlmon.dll 8.0.7600.16723 C:\Windows\syswow64
75e30000 comdlg32.dll 6.1.7600.16385 &nbs p;C:\Windows\syswow64
76050000 USP10.dll 1.626.7600.1638 5 C:\Windows\syswow64
760f0000 MSCTF.dll 6.1.7600.16385& nbsp; C:\Windows\syswow64
76250000 iertutil.dll 8.0.7600.16722 &nbs p;C:\Windows\syswow64
76460000 msvcrt.dll 7.0.7600.16385 C:\Windows\syswow64
76510000 sechost.dll 6.1.7600.16385 ; C:\Windows\SysWOW64
76530000 user32.dll 6.1.7600.16385 C:\Windows\syswow64
76630000 kernel32.dll 6.1.7600.16385 &nbs p;C:\Windows\syswow64
76730000 CRYPT32.dll 6.1.7600.16385 ; C:\Windows\syswow64
76850000 SHLWAPI.dll 6.1.7600.16385 ; C:\Windows\syswow64
76990000 WS2_32.dll 6.1.7600.16385 C:\Windows\syswow64
769d0000 IMM32.DLL 6.1.7600.16385& nbsp; C:\Windows\system32
76a90000 oleaut32.dll 6.1.7600.16567 &nbs p;C:\Windows\syswow64
76b20000 GDI32.dll 6.1.7600.16385& nbsp; C:\Windows\syswow64
76bd0000 RPCRT4.dll 6.1.7600.16385 C:\Windows\syswow64
76cf0000 ole32.dll 6.1.7600.16624& nbsp; C:\Windows\syswow64
77280000 LPK.dll 6.1.7600.16385 C:\Windows\syswow64
772b0000 ntdll.dll 6.1.7600.16695& nbsp; C:\Windows\SysWOW64
processes:
0000 Idle &n bsp; &n bsp; 0
0004 System 0
0130 smss.exe &nbs p; &nbs p; 0
01b4 csrss.exe &nb sp; &nb sp; 0
01fc wininit.exe & nbsp; 0
0214 csrss.exe &nb sp; &nb sp; 1
0234 services.exe 0
0248 lsass.exe &nb sp; &nb sp; 0
0250 lsm.exe ; ; 0
02b0 winlogon.exe 1
02f8 svchost.exe & nbsp; 0
0348 svchost.exe & nbsp; 0
0388 atiesrxx.exe 0
03c4 svchost.exe & nbsp; 0
03f0 svchost.exe & nbsp; 0
00a0 svchost.exe & nbsp; 0
0358 svchost.exe & nbsp; 0
0438 atieclxx.exe 1
045c svchost.exe & nbsp; 0
0510 spoolsv.exe & nbsp; 0
052c svchost.exe & nbsp; 0
0574 AppleMobileDeviceService.exe 0
0598 mDNSResponder.exe & nbsp; 0
05c4 svchost.exe & nbsp; 0
05f4 SeaPort.exe & nbsp; 0
0664 WLIDSVC.EXE & nbsp; 0
0744 taskhost.exe 1 normal
07a4 WLIDSVCM.EXE 0
08a8 svchost.exe & nbsp; 0
08dc WUDFHost.exe 0
0934 dwm.exe ; ; 1 high
094c explorer.exe 1 normal
09ac RAVCpl64.exe 1 normal
0a28 iTunesHelper.exe &n bsp; 1 normal C:\Program Files (x86)\iTunes
0a50 MOM.exe ; ; 1 normal
0bbc CCC.exe ; ; 1 normal
0990 iPodService.exe &nb sp; 0
091c SearchIndexer.exe & nbsp; 0
07cc wmpnetwk.exe 0
0d20 svchost.exe & nbsp; 0
0dd8 PresentationFontCache.exe 0
0b0c dllhost.exe & nbsp; 0
0160 mscorsvw.exe 0
0684 mscorsvw.exe 0
0cb0 svchost.exe & nbsp; 0
0f58 taskhost.exe 1
0ae4 wlmail.exe &n bsp; &n bsp;1 normal C:\Program Files (x86)\Windows Live\Mail
0628 wlcomm.exe &n bsp; &n bsp;1 normal C:\Program Files (x86)\Windows Live\Contacts
07e4 iexplore.exe 1 normal C:\Program Files (x86)\Internet Explorer
0518 iexplore.exe 1 normal C:\Program Files (x86)\Internet Explorer
0f3c SCServer.exe 1 normal C:\Program Files (x86)\Microsoft\Search Enhancement Pack\SCServer
09a0 splwow64.exe 1 normal
13d0 audiodg.exe & nbsp; 0
11d0 iexplore.exe 1 normal C:\Program Files (x86)\Internet Explorer
133c FlashUtil10m_ActiveX.exe 1 normal C:\Windows\SysWOW64\Macromed\Flash
0a94 dllhost.exe & nbsp; 1 normal
1294 sdm3.exe &nbs p; &nbs p; 1 normal C:\powerhome\SmartHome\device manager
hardware:
+ Computer
- ACPI x64-based PC
+ Disk drives
- Canon iP6000DStorage USB Device
- Hitachi HDS721010CLA332 ATA Device
+ Display adapters
- ATI Radeon HD 5700 Series (driver 8.821.0.0)
+ DVD/CD-ROM drives
- ATAPI iHAS124 B ATA Device
+ Human Interface Devices
- HID-compliant consumer control device
- HID-compliant consumer control device
- HID-compliant device
- HID-compliant device
- USB Input Device
- USB Input Device
- USB Input Device
+ IDE ATA/ATAPI controllers
- ATA Channel 0
- ATA Channel 0
- ATA Channel 0
- ATA Channel 1
- ATA Channel 1
- ATA Channel 1
- Intel(R) ICH10 Family 2 port Serial ATA Storage Controller 2 - 3A26 (driver 9.1.1.1013)
- Intel(R) ICH10 Family 4 port Serial ATA Storage Controller 1 - 3A20 (driver 9.1.1.1013)
- Standard Dual Channel PCI IDE Controller
+ IEEE 1394 Bus host controllers
- 1394 OHCI Compliant Host Controller
+ Keyboards
- Standard PS/2 Keyboard
+ Mice and other pointing devices
- HID-compliant mouse
+ Monitors
- Generic PnP Monitor
- Generic PnP Monitor
+ Network adapters
- Realtek RTL8168C(P)/8111C(P) Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
+ Portable Devices
- E:\
+ Ports (COM & LPT)
- Communications Port (COM1)
+ Printers
- Canon Inkjet PIXMA iP6000D (driver 6.1.7233.0)
+ Processors
- Intel(R) Core(TM) i7 CPU 950 @ 3.07GHz
- Intel(R) Core(TM) i7 CPU 950 @ 3.07GHz
- Intel(R) Core(TM) i7 CPU 950 @ 3.07GHz
- Intel(R) Core(TM) i7 CPU 950 @ 3.07GHz
- Intel(R) Core(TM) i7 CPU 950 @ 3.07GHz
- Intel(R) Core(TM) i7 CPU 950 @ 3.07GHz
- Intel(R) Core(TM) i7 CPU 950 @ 3.07GHz
- Intel(R) Core(TM) i7 CPU 950 @ 3.07GHz
+ Sound, video and game controllers
- AMD High Definition Audio Device (driver 7.12.0.7700)
- Realtek High Definition Audio (driver 6.0.1.6069)
+ Storage volume shadow copies
- Generic volume shadow copy
- Generic volume shadow copy
- Generic volume shadow copy
- Generic volume shadow copy
- Generic volume shadow copy
- Generic volume shadow copy
- Generic volume shadow copy
- Generic volume shadow copy
- Generic volume shadow copy
- Generic volume shadow copy
- Generic volume shadow copy
- Generic volume shadow copy
- Generic volume shadow copy
- Generic volume shadow copy
- Generic volume shadow copy
- Generic volume shadow copy
- Generic volume shadow copy
- Generic volume shadow copy
- Generic volume shadow copy
- Generic volume shadow copy
- Generic volume shadow copy
- Generic volume shadow copy
- Generic volume shadow copy
- Generic volume shadow copy
- Generic volume shadow copy
- Generic volume shadow copy
+ System devices
- ACPI Fixed Feature Button
- ACPI Power Button
- Composite Bus Enumerator
- Direct memory access controller
- File as Volume Driver
- High Definition Audio Controller
- High Definition Audio Controller
- Intel(R) 5520/5500/X58 I/O Hub to ESI Port - 3405 (driver 9.1.1.1026)
- Intel(R) 7500/5520/5500/X58 I/O Hub Control Status and RAS Registers - 3423 (driver 9.1.1.1026)
- Intel(R) 7500/5520/5500/X58 I/O Hub GPIO and Scratch Pad Registers - 3422 (driver 9.1.1.1026)
- Intel(R) 7500/5520/5500/X58 I/O Hub PCI Express Root Port 1 - 3408 (driver 9.1.1.1026)
- Intel(R) 7500/5520/5500/X58 I/O Hub PCI Express Root Port 3 - 340A (driver 9.1.1.1026)
- Intel(R) 7500/5520/5500/X58 I/O Hub PCI Express Root Port 7 - 340E (driver 9.1.1.1026)
- Intel(R) 7500/5520/5500/X58 I/O Hub System Management Registers - 342E (driver 9.1.1.1026)
- Intel(R) 7500/5520/5500/X58 I/O Hub Throttle Registers - 3438 (driver 9.1.1.1026)
- Intel(R) 82801 PCI Bridge - 244E
- Intel(R) ICH10 Family PCI Express Root Port 1 - 3A40
- Intel(R) ICH10 Family PCI Express Root Port 2 - 3A42
- Intel(R) ICH10 Family PCI Express Root Port 5 - 3A48
- Intel(R) ICH10 Family PCI Express Root Port 6 - 3A4A
- Intel(R) ICH10 Family SMBus Controller - 3A30
- Intel(R) ICH10R LPC Interface Controller - 3A16
- Microsoft ACPI-Compliant System
- Microsoft System Management BIOS Driver
- Microsoft Virtual Drive Enumerator Driver
- Microsoft Windows Management Interface for ACPI
- Motherboard resources
- Motherboard resources
- Motherboard resources
- Motherboard resources
- Numeric data processor
- PCI bus
- Plug and Play Software Device Enumerator
- Programmable interrupt controller
- System board
- System board
- System CMOS/real time clock
- System speaker
- System timer
- Terminal Server Keyboard Driver
- Terminal Server Mouse Driver
- UMBus Enumerator
- UMBus Enumerator
- UMBus Root Bus Enumerator
- Volume Manager
+ Universal Serial Bus controllers
- Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3A
- Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3C
- Intel(R) ICH10 Family USB Universal Host Controller - 3A34
- Intel(R) ICH10 Family USB Universal Host Controller - 3A35
- Intel(R) ICH10 Family USB Universal Host Controller - 3A36
- Intel(R) ICH10 Family USB Universal Host Controller - 3A37
- Intel(R) ICH10 Family USB Universal Host Controller - 3A38
- Intel(R) ICH10 Family USB Universal Host Controller - 3A39
- USB Composite Device
- USB Mass Storage Device
- USB Printing Support
- USB Root Hub
- USB Root Hub
- USB Root Hub
- USB Root Hub
- USB Root Hub
- USB Root Hub
- USB Root Hub
- USB Root Hub
cpu registers:
eax = 02e7aa74
ebx = 8002801c
ecx = 00000001
edx = 004c09a1
esi = 02e7a29c
edi = 6d01ae5c
eip = 004c09a1
esp = 0018fea8
ebp = 0018ff08
stack dump:
0018fea8 a1 09 4c 00 de fa ed 0e - 01 00 00 00 07 00 00 00 ..L.............
0018feb8 bc fe 18 00 a1 09 4c 00 - 74 aa e7 02 1c 80 02 80 ......L.t.......
0018fec8 9c a2 e7 02 5c ae 01 6d - 08 ff 18 00 d8 fe 18 00 ....\..m........
0018fed8 1c 80 02 80 b9 09 4c 00 - 5c 93 e7 02 0c ff 5f 00 ......L.\....._.
0018fee8 10 ff 18 00 d4 46 40 00 - 08 ff 18 00 01 00 00 00 .....F@.........
0018fef8 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
0018ff08 28 ff 18 00 ae 05 60 00 - 30 ff 18 00 d4 46 40 00 (.....`.0....F@.
0018ff18 28 ff 18 00 39 1e 00 00 - f0 05 60 00 00 00 00 00 (...9.....`.....
0018ff28 4c ff 18 00 46 04 60 00 - 64 ff 18 00 50 04 60 00 L...F.`.d...P.`.
0018ff38 4c ff 18 00 5c ae 01 6d - 39 1e 00 00 f0 05 60 00 L...\..m9.....`.
0018ff48 9c a2 e7 02 70 ff 18 00 - 36 06 60 00 8d 3a 4a 00 ....p...6.`..:J.
0018ff58 00 00 40 00 40 e7 65 00 - 00 44 6e 00 c4 ff 18 00 ..@.@.e..Dn.....
0018ff68 04 49 40 00 70 ff 18 00 - 00 00 00 02 94 ff 18 00 .I@.p...........
0018ff78 8c ff 18 00 00 e0 fd 7e - 00 10 40 00 00 00 00 00 .......~..@.....
0018ff88 65 36 64 76 77 36 64 76 - 00 e0 fd 7e d4 ff 18 00 e6dvw6dv...~....
0018ff98 02 9f 2e 77 00 e0 fd 7e - 03 30 3d 77 00 00 00 00 ...w...~.0=w....
0018ffa8 00 00 00 00 00 e0 fd 7e - 00 00 00 00 00 00 00 00 .......~........
0018ffb8 00 00 00 00 a0 ff 18 00 - 00 00 00 00 ff ff ff ff ................
0018ffc8 e5 0a 32 77 87 0a 08 00 - 00 00 00 00 ec ff 18 00 ..2w............
0018ffd8 d5 9e 2e 77 00 10 40 00 - 00 e0 fd 7e 00 00 00 00 ...w..@....~....
disassembling:
[...]
004c098c push 0
004c098e xor e cx, ecx
004c0990 mov d l, 1
004c0992 mov e ax, [$4bec6c]
004c0997 call -$17c ($4c0820) ; ComObj.EOleSysError.Create
004c099c > call -$bc201 ($4047a0) ; System.@RaiseExcept
004c09a1 pop e bx
004c09a2 ret
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grif091
Super User
Joined: March 26 2008
Location: United States
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Posts: 1357
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| Posted: February 19 2011 at 15:40 | IP Logged
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There was a time when Smartlabs indicated the SDM3 was not compatible with W7 64 bit. Cannot find that documented any more. Cannot find any statement about the environments SDM3 supports. Unless someone has used SDM3 in a 64 bit configuration I have to wonder if that environment is supported. It may be by now. Suggest a call to Smarthome support.
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Lee G
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BeachBum
Super User
Joined: April 11 2007
Location: United States
Online Status: Offline
Posts: 1880
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| Posted: February 20 2011 at 08:06 | IP Logged
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I run my PLC on Win 7 64bit. SDM is not a driver but an application that acts like a driver. Try launching SDM without PH. Powerhome/Smarthome/device manager/SDM3. Click on the window type DM. In the next windows type isresponding. Also type getport and make sure you have the correct port in PH controller settings. Report back what you find.
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Pete - X10 Oldie
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dhoward
Admin Group
Joined: June 29 2001
Location: United States
Online Status: Offline
Posts: 4447
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| Posted: February 21 2011 at 11:48 | IP Logged
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Steve,
Make sure that on Windows 7 you've installed into c:\powerhome vs c:\program files\powerhome. Since you're on 2.1.2, you're probably already good here since that is the default location.
You also must right-click on SDM3.exe and set it to XP compatibility mode and run as administrator. Once you've done that, launch SDM3.exe (without PH running) and see if it will connect to your PLC. If you get this far, you should be able to launch PH and have it work.
Dave.
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PowerHome Messageboard : PowerHome General
Topic: Cannot get 2414u connected
