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Mitch
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Joined: September 26 2010
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Posts: 43
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| Posted: December 12 2010 at 16:12 | IP Logged
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Twice in the past two months I have found PH software locked up - after the second time it lost its ability to process Insteon messages.
I'm running PH in winXP with a new dual band USB PLM. In both cases the software was frozen and I had to go into win task manager to shut it down. I think I did a complete reboot of the computer both times. I'm running JDS WinEVM, Homerunner, and Symantic PCAnywhere on the same computer.
It froze a week ago and seems to have lost its ability to process incoming insteon messages since then. It seems like it was working at least partly a few days ago, so these may be unrelated problems. Basically, triggers and macros that were working just fine a week ago are not activated. I can see the incoming insteon traffic in PH, but no trigger. When I restart PH communication with the PLM fails - I have to unplug/replug the USB cable and then it sees the incoming traffic just fine.
I searched the forum and could not find any posts that complained about the same symptoms, but maybe used the wrong key words.
Thanks for your help.
Mitch
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Mitch
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Joined: September 26 2010
Online Status: Offline
Posts: 43
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| Posted: December 14 2010 at 23:22 | IP Logged
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Ok, so Dave helped me fix the unresponsive triggers and macros. It turns out my PLM had lost all of its links, so with the triggers set to pop in response to a group command, nothing was happening. Just another example of the computer doing what it was told to do, not what I wanted it to do. It turns out that the fix is simple:
- In the Insteon explorer, setup tab, under PLC Setup click 'Clear PLC/PLM Darabase.' Then click 'Add Full' to restore all of the links.
That's all it took, and no she's working like a charm once again.
Thanks Dave!
Mitch
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PowerHome Messageboard : PowerHome General
Topic: PH locking - lost insteon processing
