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paulawhile
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| Posted: August 06 2010 at 19:06 | IP Logged
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I have a new 2414u connected to a new HP computer with windows 7. The windows 7 device manager does "see" the device. When I try to use wizzard to set up, sdm.3exe , An error occured in the application. What can I do?
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grif091
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| Posted: August 06 2010 at 19:12 | IP Logged
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Define the 2414 PLC as a Controller using Powerhome Explorer under Setup/Controllers specifying a Controller Type of Insteon DM.
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Lee G
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BeachBum
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| Posted: August 06 2010 at 23:20 | IP Logged
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I have an another question what do you mean by “When I try to use wizzard to set up, sdm.3exe , An error occured in the application.”?
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paulawhile
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| Posted: August 08 2010 at 09:25 | IP Logged
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I did try to set up as a controller that is when I got the message. The message comes up when I try to set up controller. The system sends back that error code.
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grif091
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| Posted: August 08 2010 at 09:34 | IP Logged
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Are you using the Wizard or PowerHome Explorer. Is all the message text "An error occurred in the application", no additional information about the nature of the error.
Outside of a Powerhome invoke sdm3.exe directly and see if you get a blue T shaped ICON in the system tray. That is XP terminology. Don't know if Windows 7 calls it something different. If the T shaped ICON is there double click on it and see what messages are in the SDM3 window. Does it say it found the PLC.
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Lee G
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BeachBum
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| Posted: August 08 2010 at 10:10 | IP Logged
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Lee, it’s a white T with a yellow dot in Win7. I tested it using the Wizard and had no errors. I am still confused about when the error comes. You define the controller and then PH does an automatic reinit. Does the error occur before the reinit or after and if after do you show what Lee referenced to?
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paulawhile
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| Posted: August 09 2010 at 16:58 | IP Logged
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When I click on the "T" I get the same error code. I worked with smart home tech and the device manager "sees" the 2414U even its hex code. after working with them, I don't get the message on wizzard anymore. But in powerhome explorer when looking up controller, doesn't show a thing...This Sucks...Doin this for a customer, can't finish, can't get paid!
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BeachBum
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| Posted: August 09 2010 at 17:18 | IP Logged
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Is it possible you can get a screen shot and post it when the message occurs? Also have you checked the event viewer to see if it is showing there? What is exactly does the message say? What happens if you manually setup the controller in PH explorer?
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paulawhile
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| Posted: August 09 2010 at 17:46 | IP Logged
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Thank, can't print message but in a little message window top left is sdm3.exe, in the main section is "an error has occurred in the application". If I go into description it notes "Error accessing the OLE registry". I can add manually but it still will not "see" it or any other controller/responder.
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BeachBum
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| Posted: August 09 2010 at 18:11 | IP Logged
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Are you running the application (PH) as Administrator? If not you need to set it up to run as Administrator and I also run mine in Compatibility mode.
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Pete - X10 Oldie
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paulawhile
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| Posted: August 09 2010 at 19:01 | IP Logged
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I don't know. How do I find out?
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BeachBum
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| Posted: August 09 2010 at 19:28 | IP Logged
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Right click on PH and select Properties then click on Advanced under the Shortcut tab. After that check the box Run as administrator. That is just one of a few ways. For Compatibility Mode. Go to Properties again and select Compatibility tab. After that check Run this program… and finally select XP Service Pack 2.
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paulawhile
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| Posted: August 09 2010 at 21:55 | IP Logged
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Thanks! When I get back to customers house, that will be the first thing I try!
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grif091
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| Posted: August 09 2010 at 22:48 | IP Logged
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As an FYI, the next PowerHome you set up do it with a PLM rather than a PLC. The PLC is very old technology that does not support Extended commands. It will not be long before the PLC has to be replaced with a PLM to be able to manage devices such as Motion Sensors and TriggerLincs.
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Lee G
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MrGibbage
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| Posted: August 10 2010 at 10:18 | IP Logged
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I'm still using a PLC. It has been in use for about two
years now, and seems to be running fine. If I feel like
upgrading, is this the PLM that I would want to get and
please verify that this one works with PH.
http://www.smarthome.com/2413U/PowerLinc-Modem-INSTEON-USB-
Interface-Dual-Band/p.aspx
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paulawhile
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| Posted: August 10 2010 at 10:54 | IP Logged
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Yes, I am curious also. I am doin a large home in two weeks that is about 3 hours away. I would want to use what ever is best. I will use remote access for programming after inital setup.
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grif091
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| Posted: August 10 2010 at 11:54 | IP Logged
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I prefer the Serial version of the PLM if you have a Serial Port available. The USB version runs fine when connected to a USB port but requires a driver from Smarthome that makes the USB port actually look like a Serial Com port from the application point of view. This works fine, just one more step to add the new USB device driver that is not needed if a Serial port is available. Many computers no longer come with a Serial port so the USB variant may be the only option.
The Dual Band PLM (2413) is the more advanced PLM as it not only functions as the powerline interface it also combines the function of an Access Point in a single case.
The choice of PLM has no affect on remote access.
As was noted the PLC runs okay. It is old technology which does not support Extended commands. Today Powerhome does not support Extended commands either so nothing is lost. The other major software packages support Extended commands today and it is on the list of items Dave has indicated will be in the next PH release. A PLM will be required to utilize Extended commands.
EDIT: forgot to mention this. The Dual Band PLM seems to run faster and it does have a faster internal CPU. It supports fewer link records but this would come into play only on the extremely large configuration. The standard PLM supports 2000+ links, the Dual Band PLM supports 1000+ links. An SH rep on the SH forum has indicated the Dual Band PLM actually support over 1400 links so this would only affect a very very large installation.
Edited by grif091 - August 10 2010 at 12:00
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Lee G
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BeachBum
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| Posted: August 10 2010 at 14:46 | IP Logged
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No contest the serial PLM beats them all hands down.
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Pete - X10 Oldie
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PowerHome Messageboard : PowerHome Hardware
Topic: No insteon controller found
