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         TonyNo Moderator Group 
          
  
  Joined: December 05 2001 Location: United States
 Online Status: Offline Posts: 2889
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           | Posted: March 09 2014 at 09:16 | IP Logged
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So, a second PLM died and I replaced it. Went into the Insteon Explorer, put the new address in the Replace column, and hit Save/Refresh. The Pending window filled up, and the Raw Log started scrolling, but, four NAK’s came back and that was all she wrote.
 
 Things have been working for so long I don't remember what to try now.    
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         MrGibbage Super User 
          
  
  Joined: October 23 2006 Location: United States
 Online Status: Offline Posts: 513
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           | Posted: March 09 2014 at 09:19 | IP Logged
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Ooohh, I'll be watching this. I think I will be replacing my PLM soon and I am definitely sweating it. I am hoping someone can post a 
 step-by-step, click-by-click tutorial on how to do it without headaches.
  __________________ Skip
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         TonyNo Moderator Group 
          
  
  Joined: December 05 2001 Location: United States
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           | Posted: March 09 2014 at 13:06 | IP Logged
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Well, last time, it was easy-peasy. Not sure what is going on now.
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         TonyNo Moderator Group 
          
  
  Joined: December 05 2001 Location: United States
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           | Posted: March 09 2014 at 20:16 | IP Logged
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Well, Dave remoted-in to my system and poked around a bit. We decided that something must be up with my USB-to-serial adapter, then, all of a sudden, everything started working!
 
 He did re-register the serial-port driver just before that, though.
 
 Thanks Dave, and, sorry MrGibbage! Entering the new address in the Replace column is all that is needed.
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         grif091 Super User 
          
 
  Joined: March 26 2008 Location: United States
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           | Posted: March 10 2014 at 09:44 | IP Logged
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Would need to see the Raw Log to be sure but a NAK 
 suggests there are I2CS devices that will not accept 
 commands from the new PLM.  Normal I2CS protocol response 
 for a device to reject commands from a PLM is it not 
 linked to. 
  __________________ Lee G
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         TonyNo Moderator Group 
          
  
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           | Posted: March 10 2014 at 19:14 | IP Logged
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The NAK's were from PH not being able to talk to the PLM.
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         TonyNo Moderator Group 
          
  
  Joined: December 05 2001 Location: United States
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           | Posted: March 14 2014 at 08:18 | IP Logged
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Hmm. My ControLinc is no longer firing its triggers. I see the traffic in the logs, though...
 
 Incoming Insteon received on INSTEON PLM controller INSTEON-PLM. From Address:[00.73.4C] To Address:[2A.A2.C4] Flags:[65] Cmd1:[17] Cmd2:[1]. Decode: Group Cleanup. From: CONTROLINC To: PLMCTLR1 Group: 1, On
 
 Trigger is set for Insteon Group In (On).
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         grif091 Super User 
          
 
  Joined: March 26 2008 Location: United States
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           | Posted: March 14 2014 at 09:08 | IP Logged
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The message being received is the Group Cleanup Direct.  
 There should have been a Group Broadcast message before 
 that one.  The PLM is likely missing a Responder link 
 record for the ControLinc.  The Group Broadcast message is 
 received by all Responders at once so the message does not 
 have a specific Responder Insteon address.  For the PLM to 
 process the Group Broadcast message it must have a 
 Responder link record that contains the ControLinc Insteon 
 address.
  __________________ Lee G
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         dhoward Admin Group 
          
  
  Joined: June 29 2001 Location: United States
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           | Posted: March 14 2014 at 09:43 | IP Logged
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Tony,
 
 Lee is correct.  Since you're getting the group cleanup, you've got the link in the PH database.  To fix your problem, just do a "Add Full" on the Setup tab of Insteon Explorer to refresh the links in your PLM.
 
 Dave.
 
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         TonyNo Moderator Group 
          
  
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           | Posted: March 14 2014 at 17:59 | IP Logged
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Thanks guys! That did it.
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